Account Manager

About the job

Adree a subsidiary of Master Works, bridges business and technology through innovative digital solutions. Its expertise spans Quality Assurance, Quality Control, Low-Code/No-Code development, application performance, and application lifecycle management.

Adree is looking for a results-driven Account Manager to develop strategic customer relationships, generate new business opportunities, and achieve assigned revenue and gross profit targets.

Key Responsibilities:

• Build and manage strong relationships with existing and prospective customers.
• Develop new opportunities across government, semi-government, and private-sector accounts.
• Understand customers’ business and technical requirements and position the most suitable Adree solutions and services.
• Manage the full sales cycle, including prospecting, qualification, proposal development, negotiation, closing, and collection follow-up.
• Achieve assigned revenue, gross profit, and new-business targets.
• Maintain a healthy and well-qualified pipeline with clear closing plans.
• Keep all accounts, opportunities, activities, and forecasts accurately updated in the CRM.
• Coordinate closely with pre-sales teams and provide all required information within agreed timelines.
• Support the preparation of technical and commercial proposals, tenders, presentations, and demonstrations.
• Work with Adree’s technology partners and vendors to develop joint opportunities and competitive offerings.
• Prepare account plans and identify opportunities for cross-selling and upselling.
• Monitor competitors, market developments, and customer priorities.
• Provide accurate weekly and monthly sales forecasts and performance reports.
• Follow up on contracts, purchase orders, invoicing, and collections in coordination with the relevant internal teams.
• Represent Adree professionally in customer meetings, industry events, and business-development activities.

Requirements

Required Qualifications:

• Bachelor’s degree in business administration, Information Technology, Engineering, or a related field.
• At least 4–6 years of experience in B2B technology sales or account management.
• Proven experience in the Saudi market, preferably within digital transformation, software solutions, outsourcing, low-code platforms, quality assurance, or professional services.
• Demonstrated ability to achieve sales targets and close complex technology deals.
• Strong understanding of tendering, proposal management, and government procurement processes.
• Excellent communication, presentation, negotiation, and relationship-management skills.
• Strong commercial awareness with the ability to manage revenue, margin, and forecasting.
• Professional proficiency in both Arabic and English.
• Ability to coordinate effectively across multiple technical and business teams.
• High level of ownership, discipline, responsiveness, and attention to detail.

Preferred Qualifications:

• Existing relationships within Saudi government, semi-government, or large private-sector organizations.
• Experience selling enterprise applications, digital platforms, outsourcing services, or software licenses.
• Familiarity with CRM systems and structured opportunity-management methodologies.
• Relevant sales, cloud, low-code, or technology certifications.

Key Performance Indicators:

• Achievement of revenue and gross profit targets.
• New customers and qualified opportunities generated.
• Pipeline value, quality, and conversion rate.
• Forecast accuracy.
• Account growth and customer retention.
• CRM accuracy and activity completion.
• Proposal and opportunity response time.
• Collection performance and overdue-payment follow-up.
• Customer satisfaction and relationship development.

Competencies:

• Customer-focused mindset.
• Strong ownership and accountability.
• Consultative selling capability.
• Commercial and strategic thinking.
• Effective negotiation and closing.
• Collaboration and teamwork.
• Resilience and result orientation.
• Planning, organization, and consistent follow-up.