Customer Service Consultant - Biggest Telecom Account
Sutherland · Alexandria, Egypt
Onsite · Telecom Engineer · Posted 16 October 2026
About the job
- Act as a front-line interface with US customers
- Role involves responding to customers over the phone and resolving their inquiries.
- Work remote from anywhere inside Egypt after 6 Months
- Maintaining the customer experience and providing the best image to the company.
- Provide excellent customer service to inbound callers.
- Solve customer concerns.
- Sell client products & offers.
Offered Package:
- Attractive Packages + Sales bonus scheme + Overnight Shift Allowance.
- Social Insurance and Private Medical Insurance Coverage.
- Fun team activities
Working conditions:
- 2 Days off per week
- Rotational shifts.
- 9 working hours including 1-hour Break.
- Transportation for Night and Overnight Shift
- Fluent in English C1 is a Must
- Graduates, Dropouts are welcome to apply.
- Alexandria resident is a must.
- Egyptian Nationality is a must.
- Having ex. in Call Centre (English Account) is preferred.
- Soft and communication skills.
- Males & Females
This job is posted on Sutherland's career site. Radarak links to the original posting: apply there.