Executive-Credit to collection analyst-VOIS

About the job

Who we are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.

Together we can.

About this role

We are seeking a detail-oriented Credit to Collections Analyst to join our FSSC team in Pune. This role is integral to managing cash applications, supporting collections, and ensuring accurate reconciliation and reporting. The individual will collaborate with internal teams and stakeholders to resolve queries efficiently and contribute to improving cash flow and reducing revenue leakage. The ideal candidate will have strong accounting knowledge, experience with ERP systems, and a proactive approach to stakeholder engagement.

What you’ll do

• Perform daily cash application and receipt clearing activities.
• Support collections through timely follow-ups and query resolution.
• Prepare and analyse reports including debtors ageing, AR reports, and bad debt summaries.
• Deliver Statement of Accounts and reconcile customer accounts.
• Collaborate with internal teams such as Treasury, AP, and Payment teams.
• Ensure compliance with audit requirements and GPO timelines.
• Contribute to cost reduction initiatives through automation and process optimisation.
• Engage with stakeholders to resolve issues and improve customer experience

Who you are

• Holds a B.Com, Master’s in Finance, or Diploma in Finance.
• Possesses solid accounting knowledge and understanding of the Credit to Collections process.
• Experienced in cash application, collections, and reconciliation.
• Proficient in Microsoft Excel and ERP systems (Oracle/SAP preferred).
• Demonstrates strong analytical and problem-solving skills.
• Communicates effectively, both verbally and in writing.
• Understands B2B customer dynamics and telecom industry practices.
• Able to manage multiple priorities with attention to detail and independence

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to work in a collaborative and inclusive environment.
• Exposure to cross-functional teams and global operations.
• Involvement in process improvement and automation initiatives.
• Contribution to strategic financial operations and audit compliance.
• Development of stakeholder management and reporting capabilities

What skills you will learn

• Advanced cash flow forecasting and AR reporting techniques.
• ERP system navigation and reconciliation best practices.
• Lean/Six Sigma methodologies for process optimisation.
• Stakeholder engagement and cross-functional collaboration.
• Analytical tools for financial troubleshooting and reporting.

VOIS Equal opportunity and employer commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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