Infrastructure Engineer F/H

About the job

At John Deere, we run so life can leap forward. This powerful purpose is our promise to humankind that we will dream, design, and deliver breakthrough products that sustain our world for generations to come. The world is counting on us to feed billions of people and build vital infrastructures in villages, towns and megacities. And we live up to the legacy our founder forged in a one-room blacksmith's shop nearly two centuries ago by creating a culture that brings out the best in all of us. A culture where great ideas thrive because every voice is heard.

Title: Infrastructure Engineer
Primary Location: Arc les Gray
Onsite/Remote: Onsite Position

Your Responsibilities

Are you passionate about technology and eager to build a career in IT infrastructure? As an Infrastructure Engineer I, you will join a global team responsible for supporting and enhancing critical technology services that enable our business operations worldwide.

In this role, you will gain hands-on experience with enterprise infrastructure technologies while working alongside experienced engineers who will help you grow your technical skills and professional capabilities.

As an Infrastructure Engineer for Arc les Gray factory, you will:

• Monitor, apply changes to, and/or manage current information technology infrastructure to ensure high availability and optimal performance in an integrated environment
• Support enterprise infrastructure solutions including client systems, networks, data centre technologies, and cloud-based services.
• Troubleshoot and resolve infrastructure incidents to minimize business impact and ensure reliable service delivery.
• Participate in implementing infrastructure improvements, upgrades, and technology changes.
• Deliver infrastructure technology for business requirements
• Assist in testing, monitoring, and maintaining applications and IT services.
• Contribute to documentation of current and future-state processes and technical solutions.
• Support cybersecurity initiatives by implementing and maintaining security controls and best practices.
• Collaborate with global IT teams, business stakeholders, and external partners to implement changes and improvements and to solve technical challenges.
• Research emerging technologies and recommend opportunities for process improvements and innovation.
• Provide technical support and guidance to users while delivering a high level of customer service.
• Contribute to continuous improvement initiatives that enhance operational efficiency and service quality.

What Skills You Need

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
  
• 3 or more years of experience in IT infrastructure, technical support, systems administration, desktop, networking, or a related area.
  

• Foundational understanding of IT infrastructure concepts including:

• Windows and/or Linux environments
• Networking fundamentals
• IT security principles
• Enterprise applications and services

• Strong troubleshooting and analytical skills
  

• Ability to communicate technical information clearly to different audiences.

• Good knowledge in scripting, automation, and software development.

• Strong customer focus and commitment to service excellence.

• Ability to manage many competing priorities/requests in a fast-paced environment
• Experience in incident, problem or change management
• Ability to analyze and translate business requirements into technical solutions
• Experience monitoring, changing, and/or managing IT infrastructure to ensure high availability and optimal performance in an integrated environment
• Experience performing and applying information analysis to resolve infrastructure problems
• Knowledge of process improvement principles - these may include modifying existing operating systems, designs, or program code, or designing new processes

• Willingness to learn and develop new technical skills.

What Makes You Stand Out

• Software engineering experiences

• Excellence in verbal and written communication in French and fluent in English

• Experience supporting enterprise infrastructure technologies

• Ability to develop productive working relationships with a wide variety of teams and leaders.

The information contained herein is not intended to be an exhaustive list of all responsibilities and qualifications required of individuals performing the job. The qualifications detailed in this job description are not considered the minimum requirements necessary to perform the job, but rather as guidelines. John Deere is an equal opportunity employer, including disabled & veterans.