Manager Data Analytics - Logistics

About the job

Product Roadmap Planning:

• Engage closely with local Heads of Logistics / Performance Managers, Regional Functional Heads and Product Owners to gather product requirements falling under the Logistics Rider vertical
• Build strong business cases outlining the problem and opportunity size
• Lead the prioritisation process every 6 months, aligning it with logistics OKRs and the needs of local and regional logistics teams.
• Coordinate and communicate the product roadmap across all teams involved

New Feature Development and Rollout:

• Support central product teams through problem discovery, development, testing and roll out phases
• Identify and monitor success metrics, including the setup of a reporting dashboards
• Relay new developments to key stakeholders both pre and post go-live

Bugs & Product Issues

• Assist countries in addressing product and tech-related issues while evaluating their impact
• Act as the primary contact during product emergencies
• Prioritize and escalate critical bugs to product support teams for prompt resolution

Educational Background:

• Bachelor’s degree required. Advanced degrees or certifications in data analytics or product management will be a plus

Experience:

• 6-7 years of experience preferably in logistics, product management or related roles.
• Experience in food delivery, e-commerce, or q-commerce sectors will be highly advantageous

Technical Skills:

• Ability to interpret and work with complex data sets to derive meaningful insights and actions
• Strong analytical and data-driven problem-solving skills
• Ability to diagnose issues and come up with effective solutions quickly
• Good knowledge and experience of SQL and BigQuery and also reporting tools (Google Looker Studio)

Soft Skills:

• Excellent English communication skills, both written and spoken. Arabic is a plus but not essential.
• Capable of conveying complex ideas clearly to a diverse audience across different markets and teams
• Proven ability to prioritize, manage and complete multiple initiatives simultaneously with minimal supervision
• Experience in managing multiple stakeholders, both internal and external, to ensure smooth product operations