Microsoft Dynamics 365 Functional Consultant - Octopus by RTG

About the job

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe.

Job Overview

The Microsoft Dynamics 365 Senior Consultant is responsible for managing, enhancing, and optimizing Theeb’s Dynamics 365 platform across all departments. The role ensures business alignment, drives continuous improvement, and leads integration efforts with other core systems such as CarPro, Salesforce, MuleSoft, and the Data Warehouse. This position combines technical expertise and business process knowledge to deliver scalable, efficient, and user-centric solutions that support Theeb’s digital transformation goals

Job Responsibilities

• Manage and support the overall Dynamics 365 environment, ensuring stability, functionality, and alignment with business needs.
• Collaborate with stakeholders to identify enhancement opportunities, define requirements, and implement solutions.
• Work with external partners and internal teams to deploy new modules and features.
• Ensure proper system configuration, data integrity, and security controls.
• Lead integrations between Dynamics 365 and other enterprise platforms (CarPro, Salesforce, MuleSoft, Data Warehouse).
• Conduct gap analysis and develop improvement plans for process optimization.
• Provide user training, documentation, and post-deployment support.
• Oversee change management, testing, and release management activities.
• Ensure compliance with IT policies, data governance, and audit requirements.
• Act as Theeb’s subject matter expert on Dynamics 365 applications and related business processes.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, or Business Administration.
• 7+ years of experience in implementing and managing Microsoft Dynamics 365 (Finance, Operations, or CRM).
• Hands-on experience integrating Dynamics 365 with third-party systems and APIs.
• Preferred certifications: Microsoft Certified Dynamics 365 Functional Consultant or Solution Architect.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and stakeholder engagement abilities.
• Fluent in both Arabic and English