Principal Solutions Consultant

About the job

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey.

• We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About the Role:

Do you love the idea of helping some of the world’s biggest and most innovative businesses build immersive and exciting digital experiences? As a Bloomreach Principal Solutions Consultant, you would be one of the most senior trusted advisors in a high-energy, high-performance sales team, leading our most strategic and complex sales cycles. Your job would be to partner with sales leadership and executive buyers, driving value for our customers by bringing use cases to life through technical deliverables, business cases, and pre-sales consultancy across Bloomreach’s agentic personalization platform, including our solution for cross-channel marketing automation, powered by Loomi AI.

We strive to lay strong foundations in our sales cycles to establish long-term partnerships between Bloomreach and our customers. This role will be supporting the Americas (US, Canada, LATAM). We’re looking for a senior leader on the team to define the tools, processes, and best practices needed to support Bloomreach’s continued expansion in this market, and to represent Bloomreach in front of customers, partners, and industry audiences.

Key Responsibilities:

• Act as a Bloomreach full-platform expert across Marketing and Search & Merchandising, leading the pre-sales motion on our most strategic and complex opportunities.
• Lead tailored product demonstrations and presentations up to the C-suite, focused on driving value through AI-powered cross-channel marketing experiences, powered by Loomi AI.
• Partner with Account Executives and sales leadership on account strategy for strategic deals, leading expert-level discovery including CX mapping and gap analysis workshops.
• Build business cases that quantify the revenue and operational impact of proposed solutions, and partner with Account Executives on non-standard pricing, including how integration options affect deal structure.
• Design creative cross-product solutions to complex use cases that unlock new ARR, and articulate competitive positioning in the context of each opportunity.
• Design and own fully custom paid POCs or support real-life client implementations, bringing integration and implementation expertise comparable to a Senior Solutions Architect.
• Use hands-on prototyping and AI tooling, including agentic workflows, to bring use cases to life for customers and simplify how the Solutions team works.
• Serve as a team lead: define methods and processes for new assignments, coordinate the work of other Solutions Consultants, and mentor the team on discovery, demos, and best practices.
• Represent Bloomreach as a speaker or panelist at key trade shows and industry events, and create external-facing assets with Marketing that establish thought leadership in the market.
• Act as liaison to the Partner team, bringing technical partners into broader opportunities.
• Research and advocate for new best practices across Loomi AI and cross-channel marketing, and bring field insight back to Product and Marketing.

Required Qualifications:

• 10+ years of relevant experience in Presales, preferably in SaaS or marketing, with a track record of leading complex, strategic enterprise deals
• Expert in technical sales (SaaS, Martech, e-commerce, CDP), with deep knowledge of cross-channel marketing automation and working knowledge of search & merchandising
• Strong understanding of Machine Learning and AI, CDPs, marketing automation, and analytics, and the ability to explain them in business terms.
• Strong business and quantitative acumen, with a proven ability to quantify the business impact of technical solutions (e.g., ROI models, business cases).
• Excellent presentation skills, including in front of large audiences such as conferences, webinars, and executive briefings.
• Executive presence and credibility with C-suite stakeholders.
• Have industry experience in retail, e-commerce, marketplace, or D2C brands
• Hands-on development experience in HTML, CSS, JS and web technologies, including building custom demos and prototypes.
• Deep proficiency with APIs, data integration, and implementation approaches, and the ability to guide client IT and architecture teams.
• Experience mentoring other Solutions Consultants or leading team initiatives and processes.
• Excellent problem-solving skills and the ability to design solutions that meet complex business requirements.
• A commitment to continuous learning and staying updated on the latest industry trends and technologies.

Preferred Qualifications:

• Has built agentic workflows or AI-powered automations (e.g., LLM tooling, MCP servers, workflow automation)
• Expertise with templating languages (e.g. Jinja, Liquid)
• Experience with cross-channel marketing and personalization (e.g., email, SMS, onsite experiences)
• Experience speaking at industry events or publishing thought leadership content

Excited? Join us and transform the future of commerce experiences.

The on-target-earnings range for this position is $225,000-$265,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional Benefits:

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution

#LI-AB1

More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work virtual-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development: