Senior Data Engineer (Data Intelligence)

About the job

INSPIRE | EXHILARATE | DELIGHT

Chalhoub Group’s Capability Hub is our technology and innovation hub set up with the vision to unite exceptional talent to build technology and capabilities that elevate luxury experiences and define the future of luxury retail.

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

Develop and optimize production-grade predictive ML models and generative AI capabilities, constructing MLOps training pipelines and advanced LLM interaction logic while providing technical guidance to other engineers.

•Develop and optimize predictive ML models for use cases such as demand forecasting and inventory optimization, and the Layla advisor.

•Construct and maintain MLOps training pipelines across cloud AI platforms (e.g. Azure AI, Google Vertex AI, AWS SageMaker), including experiment tracking, model versioning, and reproducible training.

•Write and optimize advanced LLM prompt interaction logic for the company's enterprise GenAI platform (Alia), including retrieval-augmented generation and vector database integration.

•Build and implement generative AI and agentic solutions using LLM APIs and orchestration frameworks and help evaluate and adopt new AI tools within the squad.

•Engineer features and build feature stores using SQL and Python , working with structured, semi-structured, and time-series data to improve model performance, precision, and recall. Data and AI Reports to Senior Manager, Data Intelligence Bengaluru.

• Deploy and integrate model inference endpoints, both real-time and batch, via REST and GraphQL APIs into production systems.

• Establish model performance metrics (accuracy, F1, AUC) and LLM evaluation metrics (e.g. relevance, groundedness, hallucination rate), and monitor for model drift, defining retraining strategies and triggers.

• Apply fairness and bias-mitigation techniques and support responsible AI and model governance practices.

• Link model outputs to business KPIs and value creation, and document models, experiments, and assumptions for reproducibility and reuse.

• Provide technical guidance and mentoring to AI/ML engineers, and collaborate with data engineering, MLOps, and product teams to integrate models into production.

What you’ll need to succeed

• Minimum 5 years of experience in applied machine learning or AI engineering.

• Strong proficiency in Python and machine learning frameworks (TensorFlow, PyTorch, Scikit-learn), with feature engineering and experiment tracking (MLflow).

• Strong SQL skills for data exploration, feature engineering, and working with cloud data warehouses (e.g. BigQuery, Snowflake).

• Hands-on experience constructing MLOps training pipelines across Azure AI and GCP, with model versioning and monitoring.

• Experience with generative AI and large language models, including prompt engineering, retrieval-augmented generation, and vector databases.

• Hands-on experience implementing AI solutions with LLM APIs and models (e.g. OpenAI, Anthropic Claude, Google Gemini, open-source models), orchestration frameworks (e.g. LangChain, LangGraph, LlamaIndex), and tools for evaluation, guardrails, and LLM observability (e.g. LangSmith, Langfuse).

• Solid grasp of the model development lifecycle: training, hyperparameter tuning, evaluation, deployment, drift detection, and retraining.

• Experience deploying model inference endpoints via REST and GraphQL APIs, with fairness, bias mitigation, and responsible AI practices.

• Hands-on experience with AI coding assistants (e.g. Claude Code, GitHub Copilot, Cursor) for AI-assisted development.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.