Senior People Operations and Analytics Specialist

About the job

Money Fellows is transforming how people save, borrow, and invest. As the world’s first and largest Money Circles app, we’ve digitized the traditional ROSCA model to make it smarter, safer, and more accessible. 💸
Since 2018, we’ve empowered over 7 million users to take control of their financial futures with confidence. 🚀

• Lead end-to-end payroll processing, including wage calculations, compliance with labor laws and tax regulations, and timely salary disbursement.
• Manage the full employee life cycle, covering onboarding, offboarding, and all related documentation while ensuring adherence to local labor laws and company policies.
• Oversee personnel administration activities, including contracts, certificates, staff attendance, medical insurance, and vacation records, ensuring accuracy and compliance.
• Manage HR systems and databases, maintaining data integrity, identifying operational gaps, and driving system/process enhancements for smoother employee experiences.
• Design, maintain, and optimize People Operations dashboards and reports to track key metrics, generate insights, and support leadership in decision-making.
• Act as the first point of escalation, resolving employee issues and turning negative experiences into positive ones, while ensuring service excellence in people operations.
• Collaborate with Finance and People teams to deliver accurate reporting of payroll and operations costs and contribute to continuous improvement initiatives that enhance efficiency and employee experience.

Bachelor’s degree in accounting, Finance, Business Administration, Human Resources, or a related field. (4:6) years of experience in payroll processing, HR operations, or people operations. Excellent knowledge of MS Excel for data analysis, reporting, and reconciliation. Strong analytical skills with experience in Power BI or any other analytical/reporting tool. Solid understanding of payroll laws, regulations, tax requirements, and compliance best practices. Experience in using payroll and HR systems. Excellent attention to detail, accuracy, and time management skills to meet deadlines. Strong communication and interpersonal skills to effectively interact with employees and stakeholders. Ability to maintain confidentiality and handle sensitive employee information with professionalism and discretion. Strong organizational skills with the ability to manage multiple priorities and adapt to changing requirements.