Senior Product Designer, BNPL Merchant Experience

About the job

This is a fully remote job, open to people in Serbia, United Arab Emirates.

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money.
The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.
Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region.
Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion.
About the role
We're looking for a Senior Product Designer to join our BNPL stream and design the merchant side of Tabby's core product. You'll work on the Merchant Dashboard, across web and the mobile app, the place where merchants run their business with Tabby: manage transactions, settlements and invoices, set up in-store and integrations, and use self-service tools.
You'll join a newly formed Merchant Experience team with a lot of attention on it and a lot to build: upgrading core dashboard pages, launching new self-service products, running merchant experiments, and rethinking how Tabby works in physical stores.
We're looking for someone who thrives on complexity, turns uncertainty into clarity, owns problems end to end, and brings strong product thinking alongside strong craft.
Why join

• Work on the merchant side of Tabby's core BNPL product, in an area that is a current company priority
• A lot to build: core page upgrades, new self-service products, experiments and a rethought in-store experience
• Real ownership in a newly formed team: shape how the product and the team work from the start
• An AI-forward team where design can iterate fast and get close to code
• A dedicated UX writer and UX researcher to work with

• Own merchant journeys in the Merchant Dashboard end to end, across web and mobile, from early concept through polished execution
• Upgrade core dashboard pages such as transactions, settlements and invoices, and design new self-service tools for merchants
• Design clear, data-dense interfaces that make complex financial and operational information easy to understand and act on
• Design and iterate on merchant experiments and new features with your Product Manager, and measure what works
• Help reimagine the in-store experience together with product and engineering
• Collaborate closely with Product Managers, Engineers and our UX researcher and UX writer to identify and solve key merchant problems
• Use data, merchant feedback and research insights to inform design decisions and validate hypotheses
• Partner with designers from other B2B and B2C streams to keep the experience consistent across Tabby, and contribute to the design system
• Use AI tools in your day-to-day workflow: prototyping, ideation, and moving solutions closer to code
• Present and advocate for your work to cross-functional and senior stakeholders, ensuring clarity and alignment

• Proven experience designing digital products, ideally B2B, fintech, or complex data-rich tools
• Strong craft skills demonstrated through a portfolio, with excellent Figma skills
• Comfort designing across both web/dashboard and native mobile (iOS and Android)
• Strong product thinking: you understand business goals, product logic and user needs, and can explain the reasoning behind your decisions
• Ability to turn uncertainty into clarity and handle complex flows, states and edge cases
• A strong level of AI proficiency: you use AI tools on real project work to prototype, explore and move faster
• Understanding of technical constraints and the ability to collaborate effectively with engineering
• Confident in your work and strong communication skills, whether you're talking to another designer or a C-level executive
• Experience applying systems thinking and contributing to shared design systems
• Autonomy: you operate without close supervision and manage multiple priorities in a fast-paced environment
• Fluency in English

Nice to have

• Experience in fintech or financial products
• Experience conducting UX research
• A strong base in graphic design
• Experience designing for GCC markets or Arabic/RTL interfaces
• Comfort working close to code, with interest in contributing to code through AI tools