Senior Project Manager

About the job

We are looking to recruit an experienced Senior Project Manager to lead enterprise banking software implementations for strategic client banks. This role manages complex, multi-phase projects from initiation through deployment and post-launch support, serving as the primary driver for execution with direct accountability for on-time, within-scope, and high-quality delivery. Reports to PMO Head/Operations Manager.

Responsibilities

• Lead end-to-end project lifecycle from initiation through deployment and closure.
• Develop comprehensive project plans (scope, schedule, resources, risks, budget) with performance tracking against baselines.
• Monitor schedule, budget, and quality metrics; prepare status reports with progress, budget, schedule, risks, and escalations.
• Coordinate with development, QA, infrastructure, and support teams for seamless execution; facilitate progress through regular meetings and proactive issue resolution.
• Lead post-implementation reviews to capture lessons learned and support knowledge sharing.
• Serve as primary contact for assigned client banks; lead steering committee meetings and provide regular status updates.
• Build and maintain strong relationships with strategic and operational stakeholders; manage client expectations with clear, timely communication on progress, changes, and risks.
• Coordinate UAT, manage environment readiness, ensure client sign-off on critical milestones, and facilitate alignment between client and delivery teams on requirements.
• Identify, analyze, and monitor project risks; develop and implement mitigation strategies.
• Manage scope changes through formal change control processes.
• Ensure comprehensive, audit-ready documentation with traceability across application, database, configuration, and infrastructure; maintain adherence to ProgressSoft PM standards, banking compliance requirements, and quality standards.
• Conduct quality reviews with technical leads and QA teams.

Requirements

• Bachelor's degree in Computer Science, IT, Software Engineering, Business Administration, or related field.
• 8–12 years progressive project/program management experience; 5+ years managing complex enterprise software implementations in banking or financial services.
• Proven track record delivering large-scale, multi-phase projects with regulatory oversight in Central Bank or financial regulatory environments.
• Demonstrated ability coordinating geographically distributed teams; experience with banking software (payment systems, core banking, financial infrastructure).
• Strong knowledge of PM methodologies (Agile, Waterfall, Hybrid), PMBOK/PRINCE2 frameworks, and SDLC/QA processes.
• Knowledge of banking domain (instant payments, payment hubs, clearing systems, mandate management), banking regulations, and Central Bank frameworks (particularly Qatar Central Bank).
• Basic understanding of API integrations, system configurations, database management, and infrastructure.
• Proficiency with PM tools (MS Project, JIRA, Zoho Projects) and strong data analysis, reporting, and visualization skills.
• Excellent stakeholder management and communication at all organizational levels; strong leadership and team motivation.
• Superior problem-solving and decision-making under pressure with meticulous attention to detail.
• Strong organizational and time management; ability to handle multiple priorities with cross-cultural awareness for diverse, international environments.
• Excellent written and verbal communication in Arabic and English; results-driven focus on delivery excellence.

Preferred Qualifications

• PMP or additional certifications (PRINCE2 Practitioner, CSM, SAFe, PgMP, PfMP).
• Experience with ProgressSoft product portfolio or banking software solutions.
• Project implementation experience in Qatar or GCC region.
• Background in consulting or professional services with banking clients.
• Experience with agile transformation or hybrid delivery methodologies.
• Knowledge of emerging fintech technologies (cloud computing, API economies).